Sun Country Airlines follows a firm no-show policy. If a passenger misses their flight due to personal reasons, the airline may cancel the entire itinerary and the ticket value may be forfeited. Immediate communication with the airline is essential because, under the Sun Country Airlines missed flight policy, Sun Country offers limited flexibility once a passenger fails to appear at the airport or gate before boarding closes.
For missed connections caused by the airline, Sun Country provides free rebooking and assistance. However, for self-caused delays, rebooking fees and fare differences apply.
Quick Overview: Sun Country Airlines Missed Flight Policy
Missed your Sun Country Airlines flight? Don’t worry—here’s a clear breakdown of how Sun Country handles missed departures and what steps you should take to protect your ticket and avoid extra costs.
Rebooking Eligibility & Availability
- Rebooking Window: Sun Country may rebook you on the next available flight, depending on seat availability and the fare type you originally purchased.
- No-Show Impact: A No-Show Passenger, as defined in the Sun Country Airlines Contract of Carriage, will be assessed a No-Show Fee of $300 per direction, and your return or connecting flights may be automatically canceled.
Same-Day Rebooking Options
- Confirmed Rebooking: Available depending on Sun Country’s fare rules and seat availability. Passengers may need to pay both the rebooking fee and any applicable fare difference.
- Standby Support: If confirmed seats are not immediately available, passengers may be placed on standby for the next departing Sun Country flight on the same day.
Refunds & Credits
- Airline-Caused Delays: If Sun Country Airlines is responsible for the delay that leads to your missed flight, you’ll be rebooked at no extra cost and may receive additional assistance such as meal or hotel vouchers (when applicable).
- Non-Refundable Fares: Most Sun Country non-refundable fares do not qualify for refunds if the missed flight was caused by passenger delay. The ticket value may be forfeited if not reported before departure.
- Flexible Ticket Refunds: Refundable and flexible fare types may qualify for refunds or future travel credits, depending on the circumstances surrounding the missed departure.
- Connecting Flight Protection: If you miss a connecting flight due to a Sun Country operational delay, you’ll be rebooked at no additional charge on the next available Sun Country flight to your final destination.
Need Immediate Assistance?
For quick help with your Sun Country Airlines reservations, missed flights, cancellations, or rebooking concerns, contact our travel specialists anytime at: +1-877-593-4887
What Happens If I Miss My Sun Country Airlines Flight?
If a passenger misses their Sun Country Airlines flight, the consequences depend on the reason for the missed flight and the timing of communication.
Immediate Action Required
If you miss a Sun Country Airlines flight, contact the airline immediately at +1-877-593-4887 to protect the value of your ticket and secure the best rebooking options. Missing your flight may lead to the cancellation of your entire itinerary, so acting fast is essential.
Understanding Your Options After a Missed Flight
- No-Show Status: The airline marks the traveler as a no-show, resulting in automatic cancellation of onward or return flights.
- Loss of Ticket Value: For most non-refundable fares, failing to show up or notifying late leads to ticket forfeiture.
- Rebooking Options: Rebooking is possible only when seats are available, and the passenger may need to pay both the rebooking fee and fare difference.
- Impact on Connecting Flights: If the missed flight is the first segment, all subsequent segments may automatically cancel.
Sun Country Airlines Missed Flight Policy 2025
Sun Country Airlines has defined policies for missed flights depending on whether the delay is passenger-caused, airline-caused, or weather-related. These rules determine rebooking options, applicable fees, and additional support. The policy also includes payment and change rules and guidance on avoiding most change fees.
Payment and Change Policies
- All flights must be fully paid before travel.
- Rebooking or flight changes may incur fees depending on the fare type.
- Fare differences must be paid if the new flight is more expensive.
- Avoiding most change fees: Cancelling a flight 60 or more days before departure can prevent many change fees on eligible fare types.
No-Show Policy
- Passengers who do not arrive before boarding ends are classified as no-shows.
- A $300 per direction No-Show Fee is applied as defined in the Sun Country Airlines Contract of Carriage.
- For most fare types, a no-show voids the ticket value.
- Missing the first flight often leads to cancellation of the full itinerary.
Note: No-show rules ensure seat availability and schedule integrity. Passengers cannot claim refunds if they fail to board without prior notice.
What Happens If I Miss My Connecting Flight on Sun Country Airlines?
Sun Country Airlines has specific policies for handling missed connections. The rules vary depending on the type of booking and the cause of the delay. Factors such as whether flights are booked under a single ticket or separately, whether the airline or the passenger is responsible, and whether delays are weather-related, determine rebooking options, fees, and additional assistance provided by the airline.
Airline-Operated Connecting Itinerary
If both flights are booked under a single Sun Country ticket:
- Passengers are rebooked on the next available flight at no additional cost, ensuring they reach their final destination.
- Rebooking fees and any fare difference for the new flight must be paid by the passenger.
- The airline provides support, including rebooking and coordination to the final destination, if the missed connection is caused by Sun Country.
Passenger-Caused Missed Connections
Delays caused by passengers, such as long transfers between terminals, missing gate changes, or personal errands inside the airport:
- Passengers must pay for rebooking, as the airline is not responsible.
- Any increase in ticket price for the new flight must be covered by the passenger.
- Support is provided only if seats are available on alternate flights, and no guarantees are made.
Separate Ticket Bookings
When connecting flights are booked separately (different PNRs):
- Sun Country is not liable if a passenger misses the onward flight, as each ticket is treated independently.
- Passengers must purchase a new ticket if they fail to show up for the second flight.
- No coordination or compensation is provided between separate bookings.
Weather-Related Missed Connections
- Passengers affected by weather delays are rebooked on the next available flight.
- No monetary refunds or compensation are provided for delays caused by weather.
- Hotels or meals are only provided in exceptional situations, such as long overnight delays.
Sun Country Airlines Refund Policy for Missed Flights
Sun Country Airlines processes refunds for missed flights based on several factors, including your fare category, how early you inform the airline, and the circumstances behind the missed departure. Each ticket type comes with its own set of rules, so knowing these details can help you understand whether you qualify for a refund, credit, or alternative travel option.
Non-Refundable Fares
Most Sun Country Airlines tickets fall under the non-refundable category.
- If a passenger misses the flight and does not inform the airline beforehand, the entire ticket value is usually forfeited.
- However, if the traveler cancels the booking before the scheduled departure, Sun Country may allow the remaining value of the ticket to be converted into travel credit, depending on the fare rules and current policy.
Refundable Fares
Refundable tickets offer greater flexibility.
- These fares allow travelers to cancel their flight prior to departure and receive a full refund back to the original payment method.
- But if the passenger does not cancel and simply fails to board the flight, refund eligibility may be reduced or removed, based on how Sun Country categorizes the missed departure.
Airline-Caused Missed Flights
If Sun Country Airlines causes the delay or disruption that leads to a missed flight:
- Passengers may request a full refund, especially if the delay is significant and they choose not to continue their journey.
- Travelers also have the option to be rebooked at no additional cost, usually on the next available flight to their destination.
Travel Insurance Claims
Travel insurance can offer financial protection in certain situations.
- Coverage often applies when a flight is missed due to medical emergencies, sudden illness, vehicle accidents, or verified family emergencies.
- The insurance provider typically requires documentation, such as medical reports or police statements, to approve the claim.
Refunds for Additional Purchases
Supplementary services purchased with the ticket may have different rules.
- Items like checked baggage, seat upgrades, and priority services are generally non-refundable if the traveler misses the flight.
- However, if Sun Country Airlines cancels the flight and these services remain unused, passengers may be able to request a refund for those add-ons.
Sun Country Airlines Rebooking Options for Missed Flights
Sun Country Airlines provides several rebooking solutions to help travelers resume their journey with minimal disruption. Depending on the fare type, availability, and the reason for the missed flight, passengers can choose from multiple rebooking alternatives designed to accommodate different travel situations.
Same-Day Rebooking
If you miss your flight or want to fly later the same day, airlines usually allow you to rebook on another flight, provided there are available seats. Keep in mind that this option is limited and may involve extra charges.
- Only if seats exist on another flight the same day.
- A rebooking fee usually applies.
- If the new flight costs more, you’ll need to pay the difference.
Standby Travel
Standby travel lets you wait for an empty seat on a flight that is fully booked. It’s less certain than confirmed rebooking but can be useful if you’re flexible with timing.
- When your original flight is full or you want to catch an earlier flight.
- Each route may have specific standby rules.
- Sometimes free for certain passengers, such as frequent flyers or airline staff.
Free Rebooking (Airline Fault)
If the airline causes your flight to be delayed or canceled, you are usually entitled to rebooking without any extra charges. Depending on the situation, they may also provide additional support.
- Passenger benefits:
- Free seat on the next available flight.
- Hotel or meal vouchers if the wait is long.
- Assistance until you reach your final destination.
How to Avoid Missing Your Sun Country Airlines Flight
Sun Country Airlines flight disruptions can affect your travel plans, increase expenses, and cause delays in your overall journey. To prevent avoidable issues, it’s essential to plan ahead, follow the recommended airport guidelines, and stay updated with your flight schedule. Below are practical steps that help ensure you reach your flight on time and avoid additional fees.
- Arrive Early: Reach the airport 2 hours before domestic and 3 hours before international flights to avoid delays.
- Check In Online: Opens 24 hours before departure to help skip long airport lines.
- Track Your Flight: Use the Sun Country app, SMS/email alerts, or flight trackers to stay updated on delays or gate changes.
- Know Boarding Deadlines: Boarding closes 15–20 minutes before departure; late arrival at the gate may result in no-show status.
- Plan Layovers Carefully: For self-booked connections, allow 2–3 hours between flights.
- Keep Documents Ready: Carry your ID, passport, boarding pass, and any required visa/travel authorization for smooth security checks.
How to Contact Sun Country Airlines After Missing a Flight
If you think you might miss your flight—or if you already missed it—contact Sun Country Airlines immediately for the best available assistance.
Sun Country Missed Flight Helpline: +1-877-593-4887
You can also use any of the following support channels to get help with missed flights, rebooking, cancellations, or itinerary changes.
Conclusion
Sun Country Airlines maintains a strict missed flight and no-show policy, especially for passengers delayed due to personal reasons. Immediate communication with the airline is essential to secure rebooking options and avoid losing ticket value. When Sun Country is responsible for delays, passengers benefit from free rebooking and possible accommodations. Understanding how missed flights, connecting issues, refunds, and rebooking processes work helps passengers plan better and minimize travel disruptions.
