Kenya Airways Pet Policy 2026: Rules, Fees & Requirements

The Kenya Airways Pet Policy is a comprehensive set of regulations designed to ensure that your furry companions travel safely and comfortably across the “Pride of Africa” network. Whether you are moving permanently or just vacationing with your pet, understanding these guidelines is essential for a smooth departure. Kenya Airways (KQ) maintains high standards for animal welfare, adhering strictly to International Air Transport Association (IATA) Live Animal Regulations.

If you are planning a trip with your pet, it is highly recommended to finalize your arrangements at least 48 to 72 hours before your flight. For immediate assistance with booking or specific queries regarding crate sizes and availability, you can reach out to the dedicated support line at +1-877-593-4887.

Quick Overview: Kenya Airways Pet Policy

Perfect! Based on the screenshot you shared, I can create a fresh, copyright-free version for Kenya Airways Pet Policy in the same clean, structured format. Here’s a ready-to-use version:

Kenya Airways Pet Travel Policy Overview

Kenya Airways requires most pets to travel in the cargo hold, with in-cabin travel only permitted for certified service or support dogs. Pets must be placed in IATA-compliant crates, and travel should be arranged at least 48 hours in advance. Required documents include a valid health certificate, vaccination records, and any necessary import permits.

Key Pet Policy Details

• In-Cabin Policy: Pets are generally not allowed in the passenger cabin, except for recognized service or support dogs with proper documentation.
• Cargo/Hold Travel: All other pets travel via Kenya Airways Cargo, which provides a temperature-controlled and pressurized environment for live animals.
• Documentation: Pets must have a valid health certificate, proof of rabies vaccination, and any import permits. Entry into Kenya requires a pet import permit and passenger clearance form.
• Crate Requirements: Crates must comply with IATA standards, be leak-proof, secure, and ventilated. Wheels should be removed from crates before travel.
• Service Dogs: Certified service and emotional support dogs are allowed in the cabin. Specific paperwork, such as the U.S. DOT Service Animal Transportation Form, may be required for international flights.
• Fees & Booking: All arrangements should be made directly through Kenya Airways Cargo or by contacting their customer service: +254 20 642 3467.

Important Tips

• All pets entering Kenya must arrive via Jomo Kenyatta International Airport (NBO).
• Health certificates should be issued and endorsed by authorities in the country of origin, ideally within 5–10 days of travel.
• Confirm route-specific restrictions directly with Kenya Airways before travel.

What Is Kenya Airways Pet In Cabin Policy?

While many travelers hope to keep their pets by their side, the Kenya Airways Pet Policy regarding cabin travel is quite strict. Currently, the airline does not permit standard household pets (cats or dogs) to travel in the passenger cabin on most international and long-haul routes.

Cabin Eligibility for Pets

In-cabin travel is strictly reserved for Certified Service Dogs that assist passengers with disabilities. This includes guide dogs for the visually impaired and hearing dogs. In some rare regional cases involving codeshare partners, very small pets might be discussed, but for mainline KQ flights, the cabin is a pet-free zone to ensure a sterile environment.

Carrier Size and Weight Limits

For the allowed service animals, they do not require a carrier but must sit at the passenger’s feet. They must be harnessed and remain under the control of the owner at all times. If a regional partner allows a pet in cabin, the weight usually cannot exceed 8 kg (17.6 lbs) including the carrier, with dimensions roughly around 46 x 28 x 24 cm.

Does Kenya Airways Allow Pets?

Yes, Kenya Airways is a pet-friendly airline, but their “friendly” approach is centered on safety within the cargo hold rather than the cabin.

Types of Pets Allowed in Cabin vs Cargo

• In Cabin: Only Service Dogs (free of charge).
• In Cargo/Hold: All other cats and dogs. This area is pressurized and temperature-controlled, mirroring the conditions of the passenger cabin.

International Restrictions

Certain countries, such as the United Kingdom, South Africa, and Australia, have “Cargo Only” mandates for all entering animals. The Kenya Airways Pet Policy complies with these local laws, meaning even if the airline had a cabin option, you would still be required to ship your pet via cargo to these specific destinations. For expert help navigating these complex international laws, call +1-877-593-4887.

General Rules for Pet Travel on Kenya Airways

Compliance with Kenya Airways Rules and Regulations is non-negotiable. The airline reserves the right to refuse any animal that appears distressed, ill, or aggressive.

Age and Health Restrictions

• Minimum Age: Pets must be at least 10–12 weeks old. Puppies and kittens younger than this are too fragile for the pressure changes of flight.
• Health Certificate: A veterinary health certificate issued within 10 days of travel is mandatory.
• Sedation: Kenya Airways and IATA strongly discourage sedating pets, as it can cause respiratory issues at high altitudes.

Booking Deadlines

You cannot simply show up at the airport with a pet. You must reserve “space” for your pet because the cargo hold has a limit on the number of live animals it can carry per flight. Reservations should be confirmed at least 3 days prior to departure.

What Makes Kenya Airways Pet-Friendly?

Kenya Airways stands out because of its dedicated cargo infrastructure. Through Kenya Airways Cargo, the airline provides a specialized environment for animals.

Special Services for Pets

• Climate Control: The cargo holds used for pets are oxygenated and kept at the same temperature as the passenger deck.
• Priority Handling: Live animals are the last to be loaded and the first to be offloaded to minimize their time on the noisy tarmac.

Pet Travel Perks

KQ staff at Jomo Kenyatta International Airport (NBO) are trained in IATA Live Animal Regulations, ensuring your pet is handled by experts who understand animal behavior and safety.

Kenya Airways Pet In Cabin: Weight, Carrier Size & Breed Rules

Even though pets are mostly excluded from the cabin, it is important to know the rules for the few exceptions (service dogs) and the standard “hold” carriers.

Approved Carrier Types

For pets in the hold, the crate must be:

• IATA Compliant: Hard plastic or metal (no wooden crates for dogs).
• Ventilated: At least three sides must have ventilation.
• Spacious: The pet must be able to stand up, turn around, and lie down naturally.

Breed Restrictions

Kenya Airways Pet Policy strictly limits the transport of Brachycephalic (snub-nosed) breeds in the cargo hold. These animals (e.g., Bulldogs, Pugs, Persian Cats) have shorter airways and are at a significantly higher risk of heatstroke and breathing difficulties during flight. Often, these breeds can only fly when temperatures are below a certain threshold or via specialized “Comfort” cargo services.

Kenya Airways Pet In Cabin Price & Additional Fees

Traveling with a pet is an additional expense that is not included in your standard baggage allowance.

Fees for Cabin Pets

Service dogs fly free of charge on Kenya Airways. They do not count toward your carry-on or checked baggage limit.

Extra Charges

For pets traveling as cargo or checked baggage, fees are calculated based on the total weight (Pet + Crate) and the volume of the crate.

• Nairobi to New York: Fees can start around $20 per kg, with a minimum freight charge often set around $140 – $200.
• Domestic Flights: The Kenya Airways Pet Policy Domestic rates are lower, typically calculated as excess baggage or a flat fee depending on the aircraft type (e.g., Embraer vs. Boeing).

For a precise quote based on your pet’s measurements, contact +1-877-593-4887.

Does Kenya Airways Allow Pets in the Baggage Hold?

Yes, this is the primary method of transport. It is often referred to as “Accompanied Baggage” or “Animal in Hold” (AVIH).

Kenya Airways Pet in Hold Requirements

• Crate Size: Must be “Series 100” to “Series 500” depending on dog size.
• Documents: An original “Fit to Fly” certificate issued by a vet within 10 days of travel.
• Comfort: A moisture-absorbent mat must be placed at the bottom of the crate.

Baggage Hold Pet Fees

Fees for pets in the hold are calculated as excess baggage. For example, on the Nairobi to New York route, fees may start at $20 per kg, with a minimum floor price.

Service Dog & Emotional Support Dog Policy

Kenya Airways treats service animals with the highest priority.

Accepted Service Dogs

Only dogs that are individually trained to perform tasks for the benefit of an individual with a disability are accepted. They can fly free of charge in the cabin.

Emotional Support Dog Rules

In line with 2026 global aviation trends, Emotional Support Animals (ESAN) are generally not accepted as service animals in the cabin. They must either meet the “Pet in Cabin” weight requirements (if applicable) or travel via cargo. However, passengers with a valid Medical Information Form (MEDIF) may receive special consideration. To discuss your specific medical needs, contact +1-877-593-4887.

Kenya Airways Pet Policy for USA to Africa & International Travel

If you are traveling from the United States to Kenya, Africa, Europe, or other international destinations, Kenya Airways requires strict compliance with U.S. export regulations and destination country import rules. Pet travel documentation for U.S. passengers is different from domestic Kenyan travel and must meet CDC and USDA standards.

Kenya Airways Pet Policy: USA Departure Requirements

• USDA-Endorsed Health Certificate: A licensed veterinarian must issue a health certificate, and it must be endorsed by the USDA before departure.
• Microchip Requirement: ISO-compatible microchip is required for most international destinations.
• Rabies Vaccination: Must be valid and administered after microchipping.
• Rabies Titer Test (If Required): Mandatory when flying to rabies-free or high-regulation countries.
• Advance Booking: Pet travel must be requested at least 48 hours before departure.

Traveling from USA to Kenya (Nairobi – NBO)

When flying from the United States to Nairobi (NBO), pets typically travel as manifest cargo under Kenya Airways Cargo guidelines. Kenya requires:

• Import permit issued by Kenya’s Directorate of Veterinary Services
• Valid vaccination records
• Health certificate issued within 7–10 days before travel

Returning to the United States with Your Pet

If you are returning to the U.S. with your dog, CDC regulations apply. Dogs entering the United States must meet updated CDC requirements, especially if traveling from high-risk rabies countries. Advance documentation review may be required before boarding.

Transit via Europe, UK & Schengen Countries

If your Kenya Airways itinerary includes transit through the EU, UK, or Schengen region, your pet may need an EU Animal Health Certificate or UK-compliant documentation. Transit rules vary depending on whether the pet leaves the airport transit zone.

Important Note for U.S. Travelers

Pet travel regulations frequently change due to CDC updates and international health laws. U.S. passengers should confirm documentation requirements well in advance to avoid denied boarding or quarantine upon arrival.

Breed Restrictions on Kenya Airways

Safety is the primary reason for breed-specific rules.

Snub-Nosed (Brachycephalic) Restrictions

Due to the risk of Brachycephalic Obstructive Airway Syndrome (BOAS), Kenya Airways may refuse to transport breeds like:

• Dogs: Boxers, Staffies, Mastiffs, and Shih Tzus.
• Cats: Burmese and Himalayans.

Dangerous Dog Rules

Certain “strong” breeds (Pitbulls, Rottweilers) may require reinforced metal crates (IATA CR82) instead of standard plastic ones.

Cost Overview – Kenya Airways Pet In Cabin & Hold Fees

Additional Airline Pet Policies (Comparison)

When booking travel in Africa, it is helpful to compare the Kenya Airways Pet Policy with its competitors.

• Ethiopian Airlines Pet Policy: Unlike Kenya Airways, Ethiopian Airlines is often more flexible with Pets in Cabin, allowing small cats and dogs up to 8 kg for a fee of approximately $150.
• Emirates Airlines: Does not allow pets in the cabin (except for service dogs on certain routes) and utilizes a world-class cargo facility in Dubai.
• Qatar Airways: Known for having one of the best cargo facilities for pets, with strict hold-only policies.

If you find the cargo-only rule of Kenya Airways too restrictive, you might consider the Ethiopian Airlines Pet Policy for smaller pets. For help comparing these options or booking a flight, call +1-877-593-4887.

Required Pet Documents for Kenya Airways Flights

To avoid being turned away at the check-in counter, ensure you have the following:

• Export Permit: Issued by the country of departure.
• Import Permit: Issued by the destination country (e.g., Kenya’s Veterinary Department).
• Rabies Certificate: Must be older than 30 days but less than 1 year.
• Microchip: ISO 11784/11785 compliant.
• Kenya Airways Rules and Regulations Form: A signed indemnity form provided by the airline.

Kenya Airways Cargo: Handling & Contact Information

For larger animals or unaccompanied pets, you must use Kenya Airways Cargo. They handle the logistics of “Manifest Cargo,” which is the safest way to transport pets on long journeys.

Kenya Airways Cargo Contact Number: * Global/USA Support:+1-877-593-4887

• Nairobi Office: +254 20 6422000

When calling, have your pet’s weight, crate dimensions, and your flight booking reference (PNR) ready.

How to Book Pet Travel on Kenya Airways?

Steps to Reserve Pet in Hold / Cargo

• Book Your Flight: First, secure your own seat.
• Call the Airline: Contact the Kenya Airways Cargo Contact Number at +1-877-593-4887 to check for pet space availability.
• Provide Dimensions: Give the length, width, and height of the crate, along with the weight of the pet.
• Submit Documents: Send copies of the health certificate and permits to the cargo department via email for pre-approval.
• Check-in Early: On the day of travel, arrive at the cargo terminal (not the passenger terminal) at least 4 hours before departure.

What to Avoid When Flying with Pets

• Avoid New Crates: Buy the crate weeks in advance so your pet can “crate train” and feel safe inside it.
• Avoid Heavy Meals: Do not feed your pet a large meal within 6 hours of the flight. Small amounts of water are okay.
• Avoid Last-Minute Paperwork: Government permits can take weeks to process. Start the “Kenya Airways Pet Policy Domestic” or international paperwork at least a month early.

Conclusion

The Kenya Airways Pet Policy ensures that while the journey might be long, your pet’s safety is never compromised. By utilizing the expert services of Kenya Airways Cargo, you can rest assured that your cat or dog is traveling in a climate-controlled, professional environment. Remember that the “Pride of Africa” treats live animals with the utmost priority, but it is your responsibility as a pet owner to provide the correct documentation and an IATA-approved crate.

For any remaining questions or to start your pet’s booking process today, please call the specialized travel desk at +1-877-593-4887.