Whether you are flying for the first time or are a seasoned flyer, knowing the Austrian Airlines cancellation policy beforehand is mandatory to avoid the last-minute fuss. This passenger-friendly airline offers flexible flight change and cancellation guidelines to ease travelers.

You can cancel your flight tickets either online through the official website or by calling the airline’s customer support number. The cancellation policy of Austrian Airlines depends on your fare type, so check the guidelines individually. Want to learn more? The guide compiles all essential details about the airline’s cancellation policy, steps to cancel your flights, airline-initiated cancellations, and refund guidelines. Scroll down to learn more.

Understanding the Austrian Airlines Cancellation Policy – 24-Hours & Beyond

Here’s a quick rundown of the Austrian Cancellation Policy. Check all the guidelines below and cancel your flight tickets accordingly.

  • According to the Austrian 24 hour cancellation policy, passengers are entitled to a full refund if they cancel their tickets within 24 hours of ticketing.
  • Austrian Airlines cancellation policy24 hours is valid only if you have booked flight tickets at least seven days before the take-off.
  • If you miss the deadline, a cancellation fee is deducted from the refund.
  • Austrian issues refunds to passengers even after the risk-free window passes, after the cancellation fee deduction.
  • Passengers flying with Austrian Airlines non-refundable tickets cannot get any refund, as per the cancelation policy.

How to Cancel Austrian Airlines Flight Tickets?

Now that you know about the Austrian Airlines flight cancellation policy, it’s time to outline the step-by-step guide to cancel your tickets. Be mindful that you cannot cancel your tickets online. Connect with the airline’s contact number to initiate the flight cancellation.

  • Open the dialer and enter +43 5 1766 3100 to connect with the IVR menu.
  • Select your language.
  • Choose the command to cancel the flight ticket.
  • In addition, you can talk to the agent by choosing the right prompt.
  • Share your booking details with them and ask them to cancel your flight ticket.
  • Once done, the airline’s expert will send an email confirmation regarding the flight cancellation.
  • To request a refund, you must fill out the refund form available on the official website.

How Much is the Austrian Airlines Cancellation Fee?

As per the Austrian Airlines ticket cancellation policy, you must have to pay a cancellation fee if you cancel your tickets after the risk-free window. The cancellation fee increases for closer cancellations. Austrian cancellation charges depend on the days left before the flight takes off. Here’s what you need to know.

  • The airline may deduct 10% of your fare if cancellations are made 15 days before the departure.
  • Up to a 20% cancellation fee will be charged if flights are cancelled within a week of the departure.
  • The airline may charge EUR 30 for discount tickets. It applies per person per segment.
  • No refund will be issued if you cancel your Austrian tickets on the day of travel.

What if Austrian Airlines Cancels Your Flight?

What if the airline cancels your Austrian flight? Will you still have to pay the cancellation fee? Well, a different set of rules applies to airline-initiated cancellations. Scroll down to learn more.

  • First of all, if the airline cancels your flights, you are entitled to a full refund, irrespective of the time left before the departure or the fare type.
  • Secondly, passengers are eligible to make free rebookings if they still want to continue their journey.
  • However, Austrian Airlines cancellation policy clearly states that no refund will be issued if the flight is canceled due to the pandemic, like Covid or weather issues, and any other uncontrollable circumstances.
  • If the airline is at fault, then you can claim a full refund or free rebooking, as per your convenience.

What is the Austrian Airlines Refund Policy?

If you are done with the Austrian Airlines cancellation guidelines, let’s now move further to outline a refund policy to get a quick idea.

  • Passengers are entitled to a full refund if they cancel their tickets within 24 hours of booking.
  • Once the risk-free window passes, you must pay the cancellation fee, depending on your fare type and the time left before the departure, as per the refund policy of Austrian Airlines.
  • The airline may take up to seven days to process your refunds if the payments were made using a credit card.
  • All other refunds will be issued within 20 business days of the refund request.
  • According to the Austrian Airlines refund policy, the airline will issue a refund in the original form of payment.

Summing Up

That’s all about the Austrian Airlines cancellation policy. We hope our guide has helped you understand the terms and conditions associated with flight cancellations and refunds. If you no longer want to continue your journey with Austrian Airlines, simply connect with their agent and cancel the flight ticket. All refund requests must be made via the online form available on the website. Do you have more queries? Get in touch with our experts at Flyviatrip for more details.