Viva Aerobus Manage Booking & Reservation

Managing a flight reservation after booking is essential for travelers who want flexibility and convenience throughout their journey. Whether you need to change travel dates, add extra baggage, download your boarding pass, or correct passenger information, the Viva Aerobus Manage Booking system gives passengers full control over their reservations online without airport queues or unnecessary delays. Designed for both domestic and international travelers, this self-service manage booking portal helps save time, avoid higher airport fees, and handle travel changes efficiently with 24/7 access.

For passengers who require personalized assistance, Viva Aerobus also offers customer support via phone at +1-877-593-4887. This option is especially useful for complex itinerary changes, name corrections, payment issues, or booking-related concerns that cannot be completed online.

Quick Overview: Viva Aerobus Manage Booking & Reservation

The Viva Aerobus Manage Booking portal is a powerful self-service tool that allows passengers to instantly edit and customize their flight details. For the 2026 season, it comes with more “Full Flexibility” features than ever before.

Key Actions You Can Perform:

• Check-in & Boarding Pass: Download your boarding pass 72 hours (domestic) or 24 hours (international) before your flight.
• Baggage Management: Add extra checked bags or carry-on allowance (adding online is up to 50% cheaper than at the airport).
• Seat Selection: Choose your preferred seat (window, aisle, or extra legroom).
• Flight Changes: Modify your flight date, time, or route up to 4 hours before departure.
• Name Corrections: Correct minor spelling mistakes (up to 3 characters) for free. Fees apply for full name transfers.

Flexibility & Refund Rules (2026 Updates):

• 24-Hour Rule: Get a free cancellation or refund within 24 hours of booking (if the flight is more than 7 days away).
• Flex Pay: You can now book flights and pay in monthly installments.
• TUA Refund: If you do not take your flight, you can claim a refund for your “Airport Use Fee” (TUA).

How to Access Your Reservation:

• Visit the Viva Official Website or the Viva App.
• Click on the “My Booking” tab.
• Enter your Reservation Code (PNR) and Last Name.
• Start managing your itinerary.

Customer Support Contacts:

If you encounter an online error or payment issue, you can get help at the following numbers:

• USA Support, Mexico Support & WhatsApp Assistance: +1-877-593-4887

Next Step: Do you need help checking the specific cancellation fees or baggage rates for your flight?

Understanding Viva Aerobus Manage Booking System

The airline’s digital infrastructure is designed to be user-friendly, catering to both tech-savvy travelers and those who prefer a straightforward interface. By centralizing all modification options in one place, the airline ensures that your travel experience is as seamless as possible.

What Is Viva Aerobus Manage Booking?

At its core, Viva Aerobus Manage Booking is an online self-service platform that allows passengers to view, edit, and enhance their existing flight reservations. Instead of waiting in long queues at the airport or staying on hold for hours, you can perform almost any administrative task related to your flight from your smartphone or computer. This system is part of the airline’s commitment to “Full Flexibility,” a policy that has redefined low-cost travel in the 2025–2026 season.

How the Manage My Booking Tool Works

The Viva Aerobus Manage My Booking tool works by syncing your unique confirmation code (PNR) with your personal data. Once you enter these details, the system pulls up your entire itinerary, including flight numbers, departure times, and any pre-purchased add-ons. The interface is modular, meaning you can select specific parts of your trip to modify without affecting the entire reservation. If you find the online steps confusing, calling the Viva Aerobus Manage Booking Number at +1-877-593-4887 can help you navigate the system with expert guidance.

When You Should Access Viva Aerobus My Reservation

You should access the portal whenever there is a change in your plans or if you want to customize your journey. Common scenarios include:

• Realizing you need more baggage allowance than originally anticipated.
• Checking the status of your Viva Aerobus Reservation during peak travel seasons.
• Upgrading to a “Space +” seat for extra legroom on longer hauls.
• Confirming your flight details before heading to the airport.

How to Access Viva Aerobus Manage My Booking Online

Accessing your flight details is a quick process that requires only two pieces of information: your last name and your booking code.

Steps to Retrieve Your Viva Aerobus Reservation

To successfully retrieve your Viva Aerobus My Reservation, follow these clear steps:

• Visit the official website and look for the “Manage Booking” or “My Flight” tab.
• Enter your Viva Aerobus Reservation Number (a 6-character alphanumeric code).
• Type in the primary passenger’s last name exactly as it appears on the ticket.
• Click “Search” to open your dashboard.
• If you have an account, using the Viva Aerobus Manage Booking Login will allow you to see all your past and upcoming trips in one unified view.

Alternative Ways to Access Viva Aerobus My Reservation

While the website is the primary method, you have other options:

• The Mobile App: The Viva Aerobus Manage Booking App is highly recommended for travelers on the go, offering real-time push notifications.
• Customer Support: You can speak with a live agent via the Viva Aerobus Manage Booking Phone Number at +1-877-593-4887 if you cannot find your confirmation email.
• Social Media: The airline’s official X (formerly Twitter) and Facebook teams can sometimes assist with basic retrieval questions.

Changes You Can Make via Viva Aerobus Manage Booking

The flexibility of the Viva Aerobus Manage Booking portal is its strongest selling point. It isn’t just for viewing; it’s a powerful engine for customization.

Flight Date and Time Changes

Life is unpredictable, and Viva Aerobus understands this. Through the portal, you can change your flight date or time up to 4 hours before departure. Depending on the fare family you purchased (Zero, Light, Smart, or Total), you might even be eligible for free changes, though a fare difference usually applies. This is quite similar to how competitors operate, such as when using Volaris Manage My Booking, but Viva’s 2026 “Full Flexibility” often provides more generous windows for modification.

Passenger Name Corrections in Viva Aerobus Reservation

Small typos happen. The airline allows for minor name corrections (up to 3 characters) for free, provided it’s done at least 4 hours before the flight. For more significant name changes—such as transferring a ticket to someone else—fees will apply. Remember, once a segment of the flight is flown, name changes are no longer permitted for the return leg.

Seat Selection and Seat Upgrades

Don’t leave your comfort to chance. Using the Viva Aerobus Manage Booking interface, you can view a live seat map. Whether you want an emergency exit row for more space or a window seat to catch the sunrise over the Caribbean, the portal makes it easy to select and pay for your preferred spot.

Adding Baggage After Booking

It is always cheaper to add baggage online through the Viva Aerobus Manage My Booking portal than at the airport counter. You can add:

• Extra Carry-on: Perfect for “Zero” fare travelers who realized they need more than just a personal item.
• Checked Bags: Choose from 15kg to 25kg options depending on your needs.
• Special Items: Register sports equipment or musical instruments.

Meal and Add-On Services

Unlike some legacy carriers, Viva Aerobus allows you to “build” your own experience. You can pre-purchase snacks, beverages, or priority boarding (Viva Express) through the portal. This ensures you aren’t stuck with whatever is left on the trolley during the flight.

Viva Aerobus Manage Booking Fees and Charges

Transparency is key when it comes to low-cost flying. While the Viva Aerobus Manage Booking tool is free to use, the changes themselves may carry costs.

Change Fees by Fare Type

Note: For the most accurate and up-to-date pricing for your specific route, please contact +1-877-593-4887.

When Changes Are Free or Discounted

Changes are typically free if:

• You do them within 24 hours of booking (and the flight is more than 7 days away).
• You have purchased a high-tier fare like “Smart” or “Total.”
• The airline has initiated a schedule change of more than 4 hours, giving you the right to move to a different flight at no cost.

Viva Aerobus My Reservation Cancellation Policy

Canceling a flight is never ideal, but knowing your rights can save you money and stress.

How to Cancel a Viva Aerobus Reservation Online

To cancel, log into the Viva Aerobus Manage Booking section, select your flight, and look for the “Flexibility” or “Cancel” menu. The system will calculate any potential refund or credit based on your fare rules. If the “Cancel” button is grayed out, it may be because your fare is non-refundable or you are within the 4-hour “no-change” window. In such cases, calling +1-877-593-4887 for a manual review of your case is your best bet.

Refund Eligibility and Credit Vouchers

• The 24-Hour Rule: Per international regulations, you can cancel for a full refund within 24 hours of purchase if the flight departs at least 7 days later.
• Viva Cash: Often, instead of a cash refund, the airline provides a “Viva Cash” voucher. These are valid for future bookings and are credited almost instantly to your account.
• TUA Refund: Even if your fare is non-refundable, you are entitled to a refund of the TUA (Airport Use Fee) if you do not fly. You must request this within 30 days of the flight date.

Common Issues While Managing Viva Aerobus Booking

Even the best systems have hiccups. Here is how to handle the most common frustrations.

Booking Not Found Error

This often happens if there is a space in the last name or if the Viva Aerobus Reservation Number was entered incorrectly. Double-check your confirmation email. If the problem persists and you booked through a third-party agency (like Expedia or Orbitz), you may need to “link” your booking to a Viva account first.

Payment Failure During Modification

If you are trying to add a bag or change a seat and the payment fails, it might be due to a bank block on international transactions. If you are stuck at the checkout screen, call the Viva Aerobus Manage Booking Number at +1-877-593-4887 to complete the transaction over the phone.

Name Mismatch or Document Issues

Ensure your passport or ID matches the name on your Viva Aerobus Reservation exactly. Middle names are often a source of confusion; if you left yours out during booking but it’s on your ID, it’s usually fine for domestic flights, but international routes require more precision.

Viva Aerobus Manage Booking for International vs Domestic Flights

The rules change slightly when you cross borders.

• Domestic (Mexico): Check-in opens 72 hours (Light) or 10 days (Smart) before. You can pay your TUA at the airport or online.
• International (USA/Colombia/etc.): You must provide APIS (Advanced Passenger Information System) data through the Viva Aerobus Manage Booking portal. Check-in typically opens 24 hours before departure due to document verification requirements.

Tips to Save Money Using Viva Aerobus Manage My Booking

• Avoid the Airport Desk: Adding bags or printing your Viva Aerobus Manage Booking Boarding Pass at the airport can cost up to 50% more than doing it online.
• Monitor Your Fare: If you have unlimited changes, you can technically “re-book” if you see a lower price, though you’ll usually receive the difference as credit.
• Pay TUA Early: Paying the airport fee during the initial booking or via the portal avoids last-minute stress at the gate.
• Use the App: The Viva Aerobus Manage Booking App often features app-exclusive discounts for add-ons like baggage and insurance.

Conclusion

Mastering the Viva Aerobus Manage Booking portal is the secret to a stress-free travel experience. From the convenience of the Viva Aerobus Manage Booking Login to the flexibility of the Viva Aerobus Manage Booking App, the airline has provided every tool necessary to put the power back into the passenger’s hands. Whether you are correcting a small error in your Viva Aerobus Reservation or completely overhauling your travel dates, these digital solutions are designed for your benefit.

If you ever find yourself in a situation where the online tools aren’t enough, don’t hesitate. The dedicated support line at +1-877-593-4887 is available to ensure your journey remains on track. Safe travels!