A Comprehensive Guide to Singapore Airlines Name Change Policy & Fees

The Singapore Airlines Name Change policy is essential for passengers who notice spelling errors, legal name updates, or mismatches between their flight ticket and passport after booking. Even a minor name discrepancy can result in denied boarding, immigration complications, or costly ticket reissuance, especially on international routes.

Singapore Airlines follows strict international aviation and security regulations, which allow only limited name corrections and generally prohibit full passenger name transfers. However, genuine cases such as minor spelling mistakes, title corrections, or legal surname changes due to marriage or divorce may be approved based on fare rules and documentation.

Understanding the Singapore Airlines Name Change Policy, applicable fees, required documents, and deadlines can help travelers avoid last-minute stress or ticket cancellation. This 2025 updated guide explains when a name change is allowed, how much it costs, and the step-by-step process to request a correction online or through customer support.

For urgent assistance with ticket name corrections, passengers may contact Singapore Airlines support or call +1-877-593-4887 to check eligibility and available options.

Quick Overview: Singapore Airlines Name Change Policy

• Singapore Airlines Name Change is permitted only for genuine corrections or legal updates. Full ticket transfers to another passenger are generally not allowed.
• Minor Name Corrections: Small spelling mistakes, missing letters, or reversed first and last names can usually be corrected without reissuing the ticket.
• Legal Name Changes: Changes due to marriage, divorce, or court orders are allowed with valid documents such as a passport or legal certificate.
• Full Passenger Name Change: Changing the ticket to a completely different person is not permitted under standard fare rules, except rare corporate or special cases.
• Name Change Fees: The Singapore Airlines name change fee depends on fare type, route, and correction type. Minor corrections may be free, while legal changes may include a service fee and fare difference.
• Processing Time: Most approved name changes are updated within 24–72 hours after document verification.
• International Travel Rule: International flights follow stricter passport and immigration checks, making exact name matching mandatory.
• Advance Request Required: Name change requests should be made as early as possible, as last-minute changes may be denied or cost more.
• How to Request: Changes can be requested via Manage Booking, customer support, or airport ticket offices, depending on eligibility.
• Important Reminder: The passenger name on the ticket must exactly match the passport or government-issued ID to avoid check-in or boarding issues.

Pro Tip: For urgent corrections or eligibility confirmation, contact Singapore Airlines support or call +1-877-593-4887 before departure to prevent ticket cancellation or rebooking charges.

Can You Change Passenger Name on Singapore Airlines Ticket?

Yes, Singapore Airlines allows limited passenger name corrections, provided the ticket continues to belong to the same individual. These changes are permitted only to fix genuine errors or update legally changed names so that the ticket matches the passenger’s passport or government-issued ID.

Under the Singapore Airlines Name Change Policy, tickets are strictly non-transferable. This means passengers cannot change the name to another person, sell the ticket, or completely replace the traveler’s identity. Name change requests are evaluated carefully to prevent misuse while still accommodating legitimate corrections.

In most cases, Singapore Airlines approves minor spelling mistakes, missing or incorrect middle names, title corrections, and legal name changes due to marriage or divorce—subject to fare rules and documentation. Requests that involve changing the passenger to a different individual usually require ticket cancellation and rebooking at the current fare.

To avoid check-in issues or denied boarding, passengers should request a name correction as soon as an error is discovered. For urgent cases or eligibility confirmation, travelers may contact Singapore Airlines customer support or call +1-877-593-4887 for assistance.

Types of Name Changes Allowed by Singapore Airlines

Singapore Airlines allows only specific types of name changes to maintain ticket security and comply with international aviation regulations. Understanding which category your request falls into helps determine approval chances, processing time, and potential fees under the Singapore Airlines Name Change Policy.

Minor Name Corrections

Minor name corrections are the most commonly approved requests and are intended to fix genuine booking errors.

• Spelling mistakes (usually up to 1–3 characters)
• Missing or extra letters in the name
• First and last name order correction
• Title correction (Mr, Ms, Mrs)

These corrections are processed to ensure the ticketed name exactly matches the passenger’s passport. When requested early, minor corrections are often completed without ticket reissuance or additional charges.

Legal Name Changes

Singapore Airlines permits legal name changes when supported by valid official documentation.

• Name change after marriage
• Name change after divorce
• Court-ordered or legally notarized name changes

Passengers must submit documents such as an updated passport, marriage certificate, divorce decree, or court order. Due to verification requirements, legal name changes may take longer to process and should be requested well before departure.

Full Passenger Name Change (Another Person)

A full passenger name change—where the ticket is transferred to another individual—is not permitted.

• Singapore Airlines tickets are non-transferable
• Changing the ticket to a different traveler is prohibited
• Cancellation and rebooking are usually required
• Fare differences and penalties may apply

Requests to change the passenger name to a completely different person are generally denied under Singapore Airlines policy.

Singapore Airlines Name Change Fee

The Singapore Airlines Name Change Fee varies based on the type of correction, fare rules, route, and timing of the request. Singapore Airlines does not publish a single fixed fee, but charges are assessed according to ticket conditions and whether reissuance is required.

Estimated Name Change Fee Overview (2025)

Is Name Correction Free or Paid?

• Minor name corrections are often free when requested soon after booking.
• Legal name changes usually involve administrative service charges.
• Requests made close to departure are more likely to incur fees.

Fare Type Impact on Name Change Fees

• Flexible fares (Business, First Class, flexible Economy) allow easier and lower-cost corrections.
• Restricted or promotional fares have stricter rules and higher chances of service charges.

Additional Fare Difference Scenarios

If the name correction requires ticket reissuance, passengers must pay any fare difference between the original ticket price and the current fare at the time of the request. This applies even if the name change itself is approved.

Since fees depend on fare rules and availability, passengers are advised to confirm charges before proceeding. For real-time fee assessment and eligibility, travelers may contact Singapore Airlines customer support or call +1-877-593-4887.

How to Change Name on Singapore Airlines Ticket?

Singapore Airlines provides multiple official ways to request a name correction, depending on the type of change and how close your departure date is. Choosing the correct method improves approval chances and helps avoid additional fees or last-minute issues.

Method 1 – Online via Official Website

This method is best suited for minor name corrections.

• Visit the official Singapore Airlines website
• Navigate to the Manage Booking section
• Enter your booking reference and last name
• Review passenger details carefully
• Submit a name correction request if the option is available

Online corrections are usually limited to small spelling errors, missing letters, or formatting issues. Not all fare types support online name edits.

Method 2 – Customer Support

Contacting customer support is the most reliable option for legal name changes or complex cases, such as international itineraries or partner airline bookings.

• Legal name changes (marriage, divorce, court order)
• Multiple-flight or codeshare bookings
• Name corrections not available online

Keep the following documents ready:

• Booking reference number
• Passport or government-issued ID
• Supporting legal documents (if applicable)

For faster guidance and eligibility confirmation, passengers may contact Singapore Airlines customer support or call +1-877-593-4887.

Method 3 – Airport Ticket Office

Airport name corrections should be considered a last resort.

• Approval is not guaranteed
• Same-day requests may be refused
• Higher service charges often apply
• Risk of denied boarding increases

To avoid travel disruption, passengers are strongly advised to resolve name issues well before arriving at the airport.

Required Documents for Singapore Airlines Name Change

To process a Singapore Airlines Name Change request, passengers must submit accurate and valid documentation that supports the type of correction being requested. Providing complete documentation helps avoid delays or denial of the request.

• Passport or government-issued ID: Mandatory for all name change requests to verify identity.
• Updated passport: Required when the name change follows a legal update (e.g., marriage, divorce, court order).
• Marriage certificate: Needed when the surname changes due to marriage.
• Divorce decree: Required when reverting to a previous name after divorce.
• Court order or notarized affidavit: Applicable for legally documented name changes not based on marriage or divorce.
• Corporate authorization letter: Required when the ticket is issued under a business account and involves company-related travel records.

Ensure all documents are clear, legible, and match the requested name exactly. Submitting incomplete or incorrect documentation may result in processing delays or rejection of the request.

Special Cases & Exceptions

Certain scenarios require additional attention under the Singapore Airlines Name Change Policy. These special cases often involve extra verification, different procedures, or stricter rules compared to standard name corrections.

Name Change for Corporate / Company Bookings

Corporate travel bookings sometimes involve unique situations where the passenger name is linked to a business profile or company travel account. In such cases:

• Corporate authorization is required: The traveler may need an official letter or approval from the employer confirming the name correction request.
• Business profile updates do NOT replace passenger names: Updating a company name in internal records does not automatically update the passenger’s name on the ticket.
• Passenger name must always match ID: Regardless of company documentation, the name on the airline ticket must match the passenger’s passport or government ID exactly.

For corporate accounts, it’s recommended to contact the company travel administrator or Singapore Airlines corporate support for specific procedures and required authorization documents.

International vs Domestic Flights

The rules for name corrections can vary slightly depending on whether the flight is international or domestic/ regional:

• International flights: Stricter name accuracy is required because immigration authorities validate the ticketed name against the passport at departure and arrival. Even minor discrepancies can lead to denied boarding or entry refusal.
• Domestic/regional flights: While still important, domestic routes may sometimes allow limited flexibility. However, best practice is still to ensure the name exactly matches official ID to avoid boarding issues.

Passengers traveling internationally should verify all name change requests well in advance and confirm documentation requirements to avoid complications at immigration checkpoints.

How Long Does Singapore Airlines Name Change Take?

The processing time for a Singapore Airlines name change depends on the type of correction, booking method, and how early the request is submitted. While minor corrections are handled quickly, legal name updates require additional verification.

Estimated processing time:

• Minor spelling corrections: Usually processed within 24 to 72 hours, especially if requested online or shortly after booking.
• Legal name changes (marriage/divorce/court order): Typically take 3 to 7 business days, as documents must be reviewed and approved.
• Partner airline or codeshare bookings: May take up to 7–10 business days, depending on partner confirmation.
• Airport or last-minute requests: Same-day processing is not guaranteed and depends on staff discretion.

Pro tip: Submitting the request as early as possible greatly reduces delays and helps avoid ticket reissuance or boarding issues.

Common Reasons Name Change Requests Get Rejected

Even genuine requests can be denied if they do not meet policy requirements. Understanding common rejection reasons helps passengers avoid costly mistakes.

Most frequent causes of rejection include:

• Mismatch with passport or government ID: The updated name must exactly match official documents.
• Attempted ticket transfer to another person: Singapore Airlines tickets are non-transferable.
• Incomplete or invalid documents: Missing marriage certificates, court orders, or affidavits often lead to rejection.
• Request made too close to departure: Last-minute changes may not be processed in time.
• Restricted or promotional fare rules: Some discounted fares allow little or no modification.
• Partner airline restrictions: Codeshare flights may follow stricter rules.

To avoid rejection, always double-check documents and submit requests early under the Singapore Airlines Name Change Policy.

Important Rules to Avoid Ticket Cancellation

To prevent ticket cancellation or denied boarding under the Singapore Airlines Name Change Policy, passengers must strictly follow these rules:

• Name on the ticket must exactly match the passport or government-issued ID
• All name corrections must be requested before check-in
• Avoid abbreviations, nicknames, or informal name formats
• Follow passport middle-name formatting carefully
• Partial corrections are allowed, but full passenger replacement is prohibited
• Unauthorized or last-minute changes may void the ticket

Failing to follow these rules can result in boarding denial without refund, especially on international flights departing from or arriving in the USA.

Conclusion

Correctly processing a Singapore Airlines Name Change protects passengers from denied boarding, unnecessary fees, and last-minute disruptions. Whether correcting a minor typo or updating a legal name, understanding the policy is essential.

Minor corrections are often free, while legal updates may involve service charges and fare differences. Full passenger transfers are strictly prohibited.

Act early—ideally immediately after booking—to ensure smooth processing, compliance with the Singapore Airlines Name Change Policy, and to minimize costs. For personalized guidance and faster resolution, passengers can contact +1-877-593-4887 and confirm all ticket details match travel documents.