Last-minute emergencies are real, and we have no control over it. Thankfully, Caribbean Airlines understands this fact and offers a flexible refund policy to ease passengers. With Caribbean Airlines Refund Policy, eligible passengers flying with refundable tickets can get their hard-earned money back without any penalties or hassle.
The airline also offers a 24-hour refund rule to facilitate those with non-refundable tickets. Want to learn more about the airline’s refund policy? Continue scrolling the page and find the key details included in the process. Read on to learn more.
What is Caribbean Airlines’ 24-Hour Refund Policy?
Like most airlines, the Caribbean also offers a 24-hour risk-free window in which passengers can skip paying penalties for both flight changes and cancellations. Be mindful that the Caribbean Airlines 24-hour ticket refund policy is applicable to only those customers who purchase a ticket directly from Caribbean Airlines by telephone, official website, or in person at one of the ticket offices.
The policy states that the passenger is entitled to a full refund if he or she cancels a Caribbean Airlines flight within 24 hours of the purchase, irrespective of the fare type. Make sure that your flight ticket is booked at least seven days before the scheduled departure. In the 24-hour refund policy, the airline issues a refund in the original form of payment.
What is the Caribbean Airlines Refund Policy After 24 Hours?
What if your risk-free window is passed, and you want cancellations afterward? Does the Caribbean offer a refund in this situation? Don’t worry, Caribbean Airlines still issues a refund for flights cancelled after 24 hours as long as they meet all eligibility conditions. Let’s have a detailed description here.
- Whether you’ll get a refund or not after canceling your Caribbean tickets depends on your fare rules and the time left before the departure.
- All refunds will be made to the original form of payment used for the ticket purchase. For example, if you made a payment by credit card, the refund will be issued to your credit card only.
- If you don’t initiate a Caribbean Airlines ticket change or cancellation prior to the departure, then rebooking is not permitted, and the ticket will have no value.
- To follow up on the refund status, you can simply connect with the Caribbean Airlines refunds department by calling 1-868-669-3000.
How to Apply for a Refund with Caribbean Airlines?
Now that you know about the Caribbean Airlines cancellation and refund policy, let’s outline step-by-step instructions to apply for a refund for your canceled flight. You can either apply for a refund online or offline, depending on your convenience. Passengers who have booked flights via a third-party site or a travel agent must contact them for refunds. Here’s how to do so.
Online Method
- Access your trip info on the Caribbean Airlines official page using your Booking Reference and Surname.
- Click the “Cancel trip” option to cancel your flight tickets.
- Once done, apply for the refund using the “Refund” option available on the Manage Booking page.
- Be mindful that the option will appear only if you are eligible to make a refund request.
- The airline will then send you a unique number to follow up on your refund request.
Offline Method
- Besides, passengers can make a refund request offline over a call.
- Connect with the airline’s customer support center and listen to the IVR menu.
- You can either follow the command instructions or speak to the live agent at the Caribbean Airlines.
- Share your itinerary information and tell them to cancel your flights.
- Once done, ask for your refund eligibility and make a request if your fare is eligible to do so.
- Get a confirmation email for flight cancellation and track your refund request using the unique number included in the email.
Summing Up
That’s all about the Caribbean Airlines Refund Policy. We hope you have understood the refund guidelines and whether or not you’ll get a refund for your flight. The airline also offers a 24-hour refund policy in which passengers are entitled to a full refund if they cancel their flights within a 24-hour window. Do you still have doubts about the airline’s refund policy or process? Feel free to contact our experts at FlyVia Trip and get quick assistance with your queries.
