Plans change? Don’t worry, as long as you are flying with the Tap Airlines. This air carrier is widely known for offering flexible travel policies to make your traveling experience easier and hassle-free. Tap Airlines refund policy allows passengers to cancel their itinerary and make a refund request online.
However, before you call off your journey, it’s important to understand all the terms and conditions of the airline’s refund guidelines to avoid the fuss later on. The terms and conditions may vary for voluntary and involuntary refunds. Do you want to learn more? Continue scrolling the page and find out everything about the Tap Airlines Portugal refund policy, the steps to make a refund request, and the penalty. Keep scrolling to learn more.
What is Tap Airlines Refund Policy?
Wondering how to get a Tap Air Portugal refund? Well, before you cancel your flight or make a refund request, check everything about the airline’s refund policy here. It outlines all the major details about the refund process, timings, and other information to make things easier. Let’s have a closer look.
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- Your trip will be refunded according to the refund rules for the fare and route.
- Passengers can make a refund request either online using the Manage Booking option or offline via the contact center and Tap sales desks.
- Tap Airlines offers a dedicated refund policy for passengers canceling their tickets within 24 hours of the booking. In that case, passengers are entitled to a full refund to the original form of payment.
- For round-trip tickets, a full refund will only be made if neither leg of your journey has been started.
- In the event of flight cancellation or delay that exceeds 5 hours, the airline allows passengers to make a refund request, irrespective of the fare type.
- You can request a refund on the same payment method used to book the flight.
- On flights to or from the USA, if you don’t accept or show up for the proposed alternative flight, then TAP will automatically refund the amount for the unused ticket.
- According to the Tap Air Portugal refund policy, online refund requests will only be made if tickets are directly booked from the official website.
- Mile refund requests must be made through the Tap contact center.
How to Apply For a Tap Airlines Ticket Refund?
Passengers flying on the Tap Airline can claim their refunds either online using the Manage Trips tab or offline through the sales desk or contact center, as per the Tap Air Portugal refund policy. However, an additional service fee will be applicable to refund requests made via offline modes. Here’s how to get started.
Online Method
- Go to the Tap Air official website.
- Visit the Manage Your Booking tab on the homepage.
- Enter your booking reference and surname to access your flight bookings.
- If you have already canceled your ticket, then look for the Ticket Refund option to make a request.
- Or else, you first select the flight you no longer want to continue and then find the Refund option to make a request.
- Once done, the airline will send you a confirmation email regarding the refund.
- You can check the status using your trip information.
Offline Method
- Passengers can also make a refund request by using the airline’s contact center. Alternatively, you can visit the Tap sales desk to claim your refund.
- Share your itinerary details with the agent and let them handle the further request.
- They will assist you through the flight cancellation and refund process and will offer you a unique number to check the status.
How Much is the Tap Air Portugal Refund Fee?
Now that you know everything about the Tap Airline refund policy and methods to make a refund request, let’s outline the refund fee or penalty charges you have to pay to get your money back. Be mindful that refund requests made through the contact center or sales desks will attract a separate service fee. Here are the details you might be looking for.
- Refund requests made through the Contact Center or Tap Sales Desks are subject to a refund service fee of USD 50/ EUR 40/ CAD 60.
- This service fee will be charged per ticket.
- Basic fares are non-refundable.
- For flights from or to the Americas and Africa (except Morocco), a penalty of at least 115 EUR/ 160 CAD/ 125 USD is applicable to all tickets. The penalty will be applied to each leg and varies according to the origin country.
Summing Up
Tap Air Refund Policy is solely introduced to help passengers make easy cancellations and refund requests in case of voluntary changes. It’s important to understand every single factor before calling off your Tap Air journey to eliminate the fuss later on. You will be charged a separate refund service fee for requests made via the offline mode. To skip paying these charges, you can use the online method to get refunds. Still, having doubts? Contact our experts at FlyViaTrip and get immediate assistance.
