Singapore Airlines is one of the leading air carriers known for its massive flight route and comfortable experience. But what if you don’t want to continue your journey? Can you cancel the flight ticket and get a refund? Well, to understand this concept, you must be aware of the Singapore Airlines refund policy beforehand.
The airline is widely applauded for its flexible and passenger-friendly policies, so don’t worry if you are struggling with last-minute hassles. With Singapore Airlines, you can easily cancel your tickets and get a refund. However, be mindful that refunds are subject to fare conditions, so you must also check them to avoid the fuss later on. Here’s everything you might be looking for.
Does Singapore Airlines Offer a 24-Hour Refund Policy?
Wondering if there’s a 24-hour refund policy available on Singapore Airlines? Well, you are in luck, as the airline allows passengers to cancel their tickets within the risk-free window. Here’s a quick rundown of the guidelines included in the 24-hour refund policy by Singapore Airlines.
- The 24-hour rule is only applicable to flights to or from the USA. No other routes are eligible for this facility.
- Passengers eligible for a 24-hour refund policy are entitled to a full refund if they cancel their tickets within 24 hours of the purchase, irrespective of the fare type.
- Make sure that your bookings are made one week or more before your flight departs.
- If you cancel within 24 hours, you will get a refund to your original form of payment.
What is the Singapore Airlines Refund Policy After 24 Hours?
If you are not traveling to or from the USA or want to cancel your flight after the risk-free window passes, then it’s important to learn about the Singapore Airlines cancellation and refund policy accordingly to avoid the hassle later on. Let’s have a closer look.
- Refunds will be issued for passengers flying with the refundable fare.
- If you have purchased a ticker on a refundable fare, then you can request a full refund on the official airline’s website.
- In the case of non-refundable tickets, only the taxes will be refunded.
- The airline charges a cancellation/ refund fee and then issues a refund for refundable fares.
- Singapore Airlines may take up to 6 weeks to credit your refund, so be patient.
- The refund will be processed to your original form of payment and depends on your bank’s processing time.
- No refund will be issued for trips that have already begun.
- Passengers won’t get any refund for award flights partially flown; however, if your ticket allows for a refund, then credits for the same may be redeposited to your KrisFlyer account for future bookings.
How to Make a Refund Request With Singapore Airlines?
Now that you know the Singapore Airline ticket refund policy, it’s time to learn about steps to make a refund request. You can cancel your flight and request a refund online using the official website. Besides, you can connect with the Singapore Airlines customer support center for further guidance. Here’s how to do so.
Online Method
- Go to the Singapore Airlines official website.
- Visit the Manage Booking tab.
- Enter your Booking Reference and Surname.
- Access your bookings and click on the “Cancel Booking” link.
- Follow the further on-screen prompts to make a refund request for your refundable ticket.
- Get a confirmation email about the flight cancellation and a unique number to track your refund status.
Offline Method
- Besides using the online method, you can contact Singapore Airlines over the phone to make a refund request.
- Open the dialer and enter +65 6223 8888 to call the agent.
- Connect to the IVR menu and select your preferred language.
- Follow the commands to cancel your flight and make a refund request.
- Alternatively, you can choose the right option to speak to the live agent at Singapore Airlines.
- Once connected, share your itinerary details and the agent will guide you throughout the refund process.
- Get a confirmation email.
Does Singapore Airlines Charge a Refund Fee?
Now that you know what is the refund policy for Singapore Airlines, it’s time to know about the refund or cancellation fee imposed on certain fare types. Be mindful that you’ll get a refund only after deducting this penalty. To skip those penalties, it’s suggested to cancel your flight within the 24-hour risk-free window.
The amount charged for cancellation will be based on the fare type, with lower costs for a higher fare type. Also, it is subject to change without prior notice. You can find the exact cancellation fee only when you cancel the ticket.
Summing Up
That’s all about the Singapore Airlines refund policy. So, if you are struggling with last-minute changes or cancellations, get ready to call off your journey and make a refund request if you are eligible for the same. Knowing your rights under the refund policy beforehand will help you quickly rebook your flight and get a refund without any hassle. For more assistance, you can contact our experts at FlyViaTrip and fix your issues.
